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  • Sales 01473 596046
  • Service 01473 596047
  • Parts 01473 596048

Testimonials

Find out what our customers have to say about Ipswich Audi.

  • "Catherine, she was very helpful and extremely friendly. She went above and beyond the meet my requirements and was very good at making it a pleasant experience.
    "

    Miss L Andrews

  • "No pushy sales. We were made to feel very welcome at all times. I was involved with two members of the sales team and one member of finance. They all made me feel like I was the only customer in the showroom 
    "

    Mr J Reeve

  • "Very pleasant and helpful sales people, nice environment and just a pleasurable experience."

    Mr K Stanley

  • "I recently purchased an Audi from Ipswich Audi; I have purchased many cars in past 20+ years but this was by far the most enjoyable car purchase I have made and the first car bought remotely by phone and Email. The great experience was all due to one individual Thomas Mayhew who immediately made me relaxed about buying remotely and made the sale easy to accomplish, I do not usually send emails about pleasant or non-pleasant buying experiences but would like you thank Thomas on my behalf.

    "

    Mr D Rutherford

  • "Personal service, extremely friendly and waited for us even though we were later than originally arranged. The customer service we have experienced through the sales and servicing teams is a big factor in our choice to own two Audis.
    "

    Mr T Fosker

  • "It was fundamental to me to not only find the right spec of car but also after sales. I required a reliable car and access to assistance if required. Matthew was given the challenge of providing this customer care.  Matthew delivered, not only was his service via emails and phone calls excellent, the icing on the cake was a delivery of the car whilst we were on holiday (in Norfolk) with a bouquet of flowers in the boot.

    Matthew, Catherine and Peter were all very personable and took the time required to satisfy our questions. I look forward to many years service with Audi Ipswich
    "

    Mrs S A Longmate

  • "Matthew, thanks for all the bits with the car; the champagne went down a treat!
    The Car is a dream :)  I still drive it in 'efficiency' though
    "

    Angie Fickling

  • "Matthew;
    Just wanted to let you know that I am totally in love with the car.  I'm extremely satisfied. Thank you so much, hopefully we weren't too awkward for you. Also, thank you for my beautiful flowers, I look forward to seeing you when I'm next in.
    "

    Michelle Mottram

  • "This is a personal email written somewhat in haste to compliment three of your staff at Ipswich Audi on the service I received recently in the repair of my R8.  

    [due to the time of the incident] I became very concerned about leaving a (white) R8 on the road outside the premises – obviously there was no-one there and no-one contactable at that time of night.

    As I was discussing the matter with the recovery vehicle driver I was approached by one of your staff – Nick Bacon – who by chance had seen my car on the back of the recovery truck on the outskirts of Ipswich and had wondered where it was going.  Nick introduced himself and answered some questions about his identity politely and cheerfully.  He explained that I could park off the road at the gate entrance and volunteered to park his car in front of mine to obscure it from public view (he lives nearby).  He said that he would also send an email to the Servicing Manager and another member of staff to explain the situation so that everyone would be aware and be prepared first thing in the morning.   Such helpfulness was extremely reassuring at a time when I was obviously distracted and worried.  I would therefore like to draw Nick’s exemplary behavior to your attention.

    I received my R8 back last week after a month’s worth of complex (and expensive!) repairs.  I would also like to mention Jo Hines and Darren Nicholson to you.  They have looked after me most helpfully and courteously during this prolonged and difficult period, as well as keeping downward pressure on the cost of the repairs.  I am most grateful.

    This recent experience only goes to reinforce my already favourable view of Audi cars and service, particularly from the Marriott Motor Group.

    Thank you very much for your help.


    "

    Mr J Talbot

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